Product details
NACC Titling Program Title Review Fee
You earned it, now make it official. The Title Review Fee covers verification of your miles or race results, plus your certificate and challenge coin.
Returns & Exchange
NACC Shop Return Policy
We want you and your dog set up for success.
Gear (In-House Items – Harnesses, Belts, Lines, etc.)
We offer exchanges on unused items with tags still attached. If you need a different size, we’re happy to help get the right fit.
Items must be in new condition
Tags must still be attached
Customer is responsible for return shipping unless otherwise discussed
Returns & Refunds
We do not typically offer refunds on gear unless there is a defect or issue with the product. Approved returns may be subject to a restocking fee.
Custom & Personalized Items
All custom items (including jackets with names, special orders, etc.) are final sale and not eligible for return or exchange.
Drop-Ship / Partner Products (Printful, direct vendor orders, etc.)
If you ordered directly through one of our partners, returns and exchanges must be handled through that company. We’re happy to point you in the right direction, but we don’t process those returns.
Terms of Shipping
Payment Methods
We gladly accept major credit and debit cards, including Visa, Mastercard, and American Express, alongside digital payment options such as Apple Pay, Shop Pay, and AfterPay (available in the US and Canada). PayPal is offered for customers in the US, UK, and Canada. Please note that prepaid gift cards, checks, and money orders are not supported at this time.
Shipping Destinations
Our products are available for delivery across the continental United States, Hawaii, Alaska, Puerto Rico, Canada, the United Kingdom, Ireland, the Netherlands, Australia, and France. Shipments to Hawaii, Alaska, Australia, and U.S. territories may take slightly longer to arrive. For security and reliability, we are unable to deliver to P.O. boxes or freight forwarding addresses, and cannot assume responsibility for parcels lost or damaged by such services.
Shipping Notes
Please be aware that fragrance items travel exclusively via ground shipping, and orders containing Retrospect are not eligible for expedited delivery.
Delivery Partners
We collaborate with a network of trusted global carriers, including DHL, FedEx 2-Day, USPS, CDL, Evri, DPD, and Passport, to ensure every package arrives safely and on time.
